TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Physical Security System and Technology team aims to provide employees with a safe working environment by implementing integrated intelligent systems, maintaining efficient system operations, constructing work areas aligned with security strategies, and more. Our team focuses on using systematic tools to support physical security management and safeguard the company's operations globally.
We are seeking an experienced Physical Security Systems Experience Manager professional to bolster our Physical Security Systems team. This role involves collaborating with global cross-functional teams to design and implement employee-centered security strategies, conducting comprehensive assessments of existing systems, and gathering employee feedback to refine designs and processes. The successful candidate will also play a pivotal role in user-centric testing, integrating feedback mechanisms, and ensuring continuous enhancement of security systems while maintaining meticulous records and reports for leadership evaluation.
Key Responsibilities:
- Collaborate closely with global cross-functional teams to design and implement employee-centric physical security strategies that prioritize safety and a positive experience.
- Conduct thorough assessments of our current physical security systems, focusing on their impact on employee experience and safety. Identify opportunities for improvement and propose enhancements to create a secure and welcoming environment.
- Engage in regular interactions with employees to gather feedback on their interactions with access control systems. Utilize this feedback to fine-tune system designs and processes, ensuring a seamless and non-intrusive experience.
- Collaborate with security personnel to integrate feedback mechanisms within the physical security systems, allowing employees to report concerns, incidents, or suggestions for improvement.
- Conduct user-centric testing, including scenario simulations, to assess the effectiveness of physical security systems during emergency situations. Propose adjustments to ensure employee safety remains a top priority.
- Maintain detailed records of employee feedback, system assessments, and any incidents related to physical security. Compile and present reports to leadership, highlighting improvements made and areas for ongoing enhancement.
- Regularly monitor and audit various physical security systems to detect and address anomalies, issues, or potential security breaches.
- Proven track record of conducting employee research on a global scale, including designing surveys, collecting data, and analyzing results to drive actionable insights.
- Ability to translate employee feedback into actionable recommendations for system improvements.
- Experience with usability testing, user experience evaluation, and user-centric design principles.
- Proficiency in research methodologies, data collection, and analysis techniques.
- Adaptability to a fast-paced, changing environment and willingness to learn about new industries and subjects.
- Project management skills for coordinating initiatives to enhance employee experience and safety.
- Strong analytical skills for assessing security risks and compliance.
- Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at cs.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $99000 - $190000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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