Insurance Collections Specialist
About Us
Congress Billing is a sophisticated Billing Management Company that strongly believes in the best interest of our clients. Our mission is to ensure that all Congress Billings clients have a proven low-cost RCM solution that provides maximized Insurance Reimbursements in the quickest attainable time possible. We will achieve this with the highest level of professionalism, ethics, and transparency. If you take pride in being the best, we want you on our team
Your Role
We are seeking an experienced Insurance Collections Specialist with a background in substance use disorder and mental health treatment RCM. At Congress Billing, you'll be handling collections of outstanding accounts receivable dollars from the existing client base, and all other aspects of collections, resolving insurance billing problems and reducing accounts receivable delinquency. You'll play a key role in meeting our success goals and helping our clients, with the support of a talented team.
Benefits
Being the best at what we do includes our team values of growth and respect. In addition to competitive pay, we offer quality health insurance, dental and vision, 401k matching, paid time off, and education tuition incentives. We have a top of the line training program to ensure you have the tools and support to excel. We believe in being the best, and that means setting our team up for success.
Requirements
To be considered for this position, you'll need:
- Experience in A/R and collections in the substance use and mental health treatment industry
- Bachelor's degree (B.A./B.S.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Minimum of high school diploma or equivalent required.
- Minimum of 2 years experience in medical insurance collections
- Mental health or substance use disorder experience preferred
- Proficient in using RCM and related software
- Strong professional communication skills (written and verbal)
Responsibilities
- Commits to providing excellent customer service while maintaining the highest degree of professionalism while working in a team environment to meet goals.
- Timely follow up for all assigned accounts utilizing A/R reports and account maintenance activities to ensure timely collection of all outstanding balances.
- Understands and complies with all HIPAA rules and regulations.
- Resolves insurance related problems and reduces accounts receivable delinquency, applying professional customer service skills in a timely manner.
- Faxes documents, medical records, authorizations, or other requested information (within reason) to insurers and perform follow up as required to maintain company standards.
- Performs other duties assigned.
Pay: $18-24/hour
Schedule: Full-time
Location: Remote
Apply Now!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- CollaborateMD: 1 year (Preferred)
- Insurance collections: 1 year (Required)
- Substance use disorder and mental health RCM: 1 year (Required)
Work Location: Remote
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